Privacy Policy

Last Updated: June 24, 2026

MainiHome ("MainiHome," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, place an order, communicate with us, or otherwise interact with our services.

This website is operated by Yiwu Maini Crafts Co., Ltd. under the MainiHome brand.

Scope of This Privacy Policy

This Privacy Policy applies to information collected through our website, customer service communications, marketing communications, and other interactions with MainiHome.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect information directly from you, automatically through your use of our website, and from third parties that assist us in operating our business.

The types of information we may collect include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details and purchase history
  • Customer service inquiries and correspondence
  • IP address
  • Browser type and version
  • Device information
  • Operating system information
  • Website usage and interaction data
  • Approximate geographic location derived from IP address

Order Information

When you place an order, we collect information necessary to process, fulfill, and manage your purchase.

This may include:

  • Contact information
  • Shipping information
  • Order details
  • Transaction-related information
  • Communications regarding your order

We use this information to process orders, provide customer support, manage returns and refunds, communicate with customers, and maintain business records.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, log files, pixels, and similar technologies.

This information may include:

  • IP address
  • Browser information
  • Device identifiers
  • Pages viewed
  • Referring websites
  • Date and time of visits
  • Clickstream and navigation information

This information helps us improve website performance, understand customer interactions, maintain security, and enhance user experience.

How We Use Personal Information

We may use personal information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Providing customer service and support
  • Responding to inquiries and requests
  • Managing returns and refunds
  • Improving our products and services
  • Analyzing website usage and performance
  • Detecting, preventing, and investigating fraud
  • Maintaining website security
  • Complying with legal and regulatory obligations
  • Enforcing our policies and agreements

Cookies and Similar Technologies

We use cookies and similar technologies to provide website functionality, improve performance, analyze traffic, and enhance the user experience.

The categories of cookies that may be used include:

  • Essential Cookies – Necessary for website functionality, security, shopping cart features, and user authentication.
  • Performance Cookies – Help us understand how visitors use the website and identify areas for improvement.
  • Analytics Cookies – Collect aggregated information regarding website usage and visitor interactions.
  • Functional Cookies – Remember user preferences and settings to improve the browsing experience.

Most web browsers allow users to control cookies through browser settings. Disabling certain cookies may affect website functionality.

How We Share Information

We do not sell personal information.

We may share personal information with trusted service providers when necessary to operate our business and provide services to customers.

Examples include:

  • Shipping and logistics providers
  • Website hosting providers
  • Customer support service providers
  • Website analytics providers
  • Fraud prevention and security service providers
  • Technology and infrastructure providers

These third parties are permitted to use personal information only as necessary to perform services on our behalf or as otherwise permitted by law.

Legal Compliance and Business Transfers

We may disclose personal information when required by law, legal process, court order, governmental request, or to protect our rights, property, safety, customers, or business operations.

In the event of a merger, acquisition, restructuring, sale of assets, or other business transaction, personal information may be transferred as part of that transaction.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Order and transaction records may be retained for up to seven (7) years or longer where required by applicable law, accounting standards, tax regulations, or legitimate business needs.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.

Despite these efforts, no method of internet transmission, electronic storage, or security system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of any account credentials and for taking appropriate precautions when using the internet.

International Data Transfers

Your information may be processed, stored, or transferred in countries other than your country of residence.

When such transfers occur, we take reasonable steps to protect personal information in accordance with applicable legal requirements.

Your Privacy Rights

Depending on your jurisdiction and applicable laws, you may have certain rights regarding your personal information.

These rights may include:

  • The right to access personal information we hold about you.
  • The right to request correction of inaccurate information.
  • The right to request deletion of personal information.
  • The right to request restriction of processing.
  • The right to object to certain processing activities.
  • The right to request data portability where applicable.
  • The right to withdraw consent where processing is based on consent.

Requests may be submitted using the contact information provided below.

California Privacy Rights

Residents of California may have additional privacy rights under applicable California privacy laws.

Subject to applicable legal requirements, California residents may have the right to:

  • Know what categories of personal information are collected.
  • Request access to certain personal information.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Receive equal service and pricing regardless of exercising privacy rights.

MainiHome does not sell personal information.

Do Not Track Signals

Some web browsers offer a "Do Not Track" feature. Because there is no universally accepted standard for responding to such signals, our website may not respond to all Do Not Track requests.

Children's Privacy

Our website is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age. If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to delete such information.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, policies, or operations of third-party websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or operational requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

Your continued use of the website following the posting of updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy, wish to exercise your privacy rights, or need assistance regarding your personal information, please contact us:

MainiHome
Email: service@mainihome.com
Phone: +1 (201) 538-1140

641 Lexington Avenue, 14th Floor
New York, NY 10022
United States